Effective Date: Mar 5, 2023
General Information
• These terms and conditions govern the rental of digital PlayStation games through our website.
• By renting a game, you agree to abide by these terms.Rental Process
• After completing the payment on our website, we verify the order and payment on our backend.
• Once confirmed, our team will provide you with the login details.
• All game deliveries are virtual.
• We provide login access via a QR code, which appears when we add a user to our PlayStation system through the “Get Started” method.Rental Duration and Access
• Access to the rented game is provided within 1-2 hours of payment confirmation.
• The rental duration for each game is specified on the product page.
• Access will be revoked at the end of the rental period.Pricing and Charges
• Prices for game rentals are displayed on the website and are subject to change.
• There are currently no shipping charges.
• If you need to exchange a game, additional charges may apply.Return and Exchange Policy
• Returns are only accepted with a valid reason, subject to review by our team.
• If a customer has played and completed the game within the rental period and wishes to exchange it, the return policy does not apply.
• Refunds will be processed on the same day upon confirmation of a valid reason.
• You may exchange a game within 24 hours if you are not satisfied. After this period, exchanges are only permitted if a valid reason is provided.Incorrect or Wrong Item
• If you receive an incorrect product, you can exchange it immediately by contacting us via WhatsApp.
• Once confirmed, you will receive the correct item within 1-2 hours.User Responsibilities
• You are responsible for maintaining the confidentiality of the login credentials provided.
• Any misuse or unauthorized sharing of credentials may lead to termination of access without a refund.Technical Support
• For support, you can contact us via WhatsApp or call us at the provided numbers:- +91 9315396512 (WhatsApp & Call)
- +91 8595235976 (Phone Calls Only)
- +91 7289824642 (WhatsApp & Call for Technical and Website Issues Only)
Amendments
• We reserve the right to modify these terms and conditions at any time.
• Changes will be effective immediately upon posting on the website.Contact Information
• If you have any questions or need assistance, feel free to reach out to our support team.
• We are here to ensure a smooth gaming experience for you!