1. Shipping Options & Delivery


• After completing the payment on our website, we verify the order and payment on our backend.
• Once confirmed, our team will provide you with the login details.
• All deliveries are virtual.
• We provide login access via a QR code, which appears when we add a user to our PlayStation system through the “Get Started” method.


2. Shipping Charges


• There are no shipping charges based on our current policies.
• However, if you need to exchange a game, additional charges may apply.


3. Order Processing


• To rent a game, you must book the game and make payment through the available payment methods.
• After payment confirmation, you will receive access to the game within 1-2 hours.


4. Return Policy


• Returns are only accepted with a valid reason, subject to review by our team.
• If a customer has played and completed the game within the rental period and wishes to exchange it, the return policy does not apply.
• Refunds will be processed on the same day upon confirmation of a valid reason.
• You may exchange a game within 24 hours if you are not satisfied. After this period, exchanges are only permitted if a valid reason is provided.

 

5. Incorrect or Wrong Item


• If you receive an incorrect product, you can exchange it immediately by contacting us via WhatsApp.
• Once confirmed, you will receive the correct item within 1-2 hours.


6. Contact Information


• For support, you can contact us via WhatsApp or call us at the provided number.
• +91 9315396512 WhatsApp & Call
• +91 8595235976 Phone Calls Only!
• +91 7289824642 WhatsApp & Call Regarding Technical and website problem only!


If you have any questions or need assistance, feel free to reach out to our support team. We are here to ensure a smooth gaming experience for you!